Terms and Conditions

Terms and Conditions - Excluzen

Effective Date: 23rd May 2025

Welcome to Excluzen! These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by these terms. If you do not agree with these terms, please do not use our website or services.

1. Acceptance of Terms

By visiting and using www.excluzen.com (the "Website"), you agree to be bound by these Terms and Conditions and any other applicable laws or regulations. If you do not agree with any part of the Terms and Conditions, please do not use the Website.

2. Changes to Terms

We reserve the right to modify, update, or change these Terms and Conditions at any time without prior notice. The latest version of the Terms and Conditions will be available on our Website. By continuing to use the Website after such changes, you agree to be bound by the updated Terms.

3. Products and Services

Excluzen provides an online marketplace where you can browse and purchase products, including gadgets, home décor, and kitchen products. We strive to ensure that the information on our Website is accurate, but we do not guarantee the completeness, accuracy, or timeliness of the product descriptions, prices, or images.

• Product Availability: All products are subject to availability, and we reserve the right to limit the quantity of any product.

• Pricing: Prices for our products are listed in Indian Rupees (INR) and may be subject to change without prior notice. Taxes, shipping, and handling charges may apply in addition to the listed prices.

4. Account Registration

To place an order on our Website, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process. You are responsible for maintaining the confidentiality of your account details, including your username and password.

You are also responsible for all activities that occur under your account. If you suspect any unauthorized use of your account, please notify us immediately at thebirdbeery.in@gmail.com.

5. Ordering and Payment

By placing an order on our Website, you make an offer to purchase the products in your cart. We reserve the right to accept or decline any order for any reason. Once your order is accepted, you will receive an order confirmation email.

• Payment: Payment for products can be made using various methods, including credit/debit cards, net banking, UPI, or cash on delivery (COD). Payments must be made in full before the order is processed and shipped.

• Order Cancellation: Orders can be canceled before processing begins. Once processing has started or the product has been shipped, cancellations may not be possible. Contact customer support immediately if you wish to cancel your order.

6. Shipping and Delivery

We aim to process and ship orders as quickly as possible. Shipping times and charges may vary depending on the delivery location and product availability.

• Shipping Costs: Shipping costs are calculated at checkout based on your delivery address and the weight of the products.

• Delivery Time: Delivery times vary by location. We strive to deliver within the timeframes provided at checkout, but delays may occur due to factors beyond our control.

• Risk of Loss: Once your order is shipped, the risk of loss or damage is transferred to you. Please ensure your address is correct and that someone is available to receive the package.

7. Returns and Refunds

We want you to be fully satisfied with your purchase. If you are not happy with your order, you may return the product within 7 days of receiving it, provided the item is unused, in its original packaging, and in a resalable condition.

• Returns Process: To initiate a return, please contact us at thebirdbeery.in@gmail.com with your order details. Once the return is approved, we will provide you with instructions for sending the product back.

• Refunds: Once your return is processed and the product is received, we will issue a refund to the original payment method. Please note that shipping charges are non-refundable.

8. User Conduct

By using our Website, you agree not to:

• Violate any laws or regulations.

• Use the Website for fraudulent or unlawful purposes.

• Interfere with the functioning of the Website or disrupt the security of the Website.

• Post or transmit any content that is harmful, offensive, or violates the rights of others.

9. Intellectual Property

All content on the Website, including text, images, graphics, logos, and software, is the property of Excluzen or its licensors and is protected by copyright and intellectual property laws. You may not use, copy, reproduce, or distribute any content from the Website without express permission.

10. Limitation of Liability

To the fullest extent permitted by law, Excluzen is not liable for any direct, indirect, incidental, special, or consequential damages arising out of or related to the use of our Website or products. This includes but is not limited to damages resulting from loss of profits, data, or business opportunities.

11. Privacy

By using our Website, you agree to the terms outlined in our Privacy Policy. Please read the Privacy Policy carefully to understand how we collect, use, and protect your personal information.

12. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any dispute arising from the use of the Website or these Terms shall be subject to the exclusive jurisdiction of the courts in [Your City, India].

13. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Excluzen
Email: thebirdbeery.in@gmail.com
Phone: +91 82350 54230